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In the last day or so, some websites tell me that I am using an "unsupported browser". How do I fix this??

  • 2 replies
  • 8 have this problem
  • 10 views
  • Last reply by cor-el

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The websites I have seen this on are: all google sites (gmail, google+, etc.), aol.com & abcnews.go.com.

The websites I have seen this on are: all google sites (gmail, google+, etc.), aol.com & abcnews.go.com.

Modified by lmcisneros

Chosen solution

Your UserAgent string in Firefox was messed up by an addon that you installed. -> http://en.wikipedia.org/wiki/User_Agent

Type about:config in the URL bar and hit Enter

If you see the warning, you can confirm that you want to access that page.

Filter = general.useragent.

Right-click the preferences that are bold, one line at a time, and select Reset.

Then restart Firefox

Read this answer in context 👍 2

All Replies (2)

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Chosen Solution

Your UserAgent string in Firefox was messed up by an addon that you installed. -> http://en.wikipedia.org/wiki/User_Agent

Type about:config in the URL bar and hit Enter

If you see the warning, you can confirm that you want to access that page.

Filter = general.useragent.

Right-click the preferences that are bold, one line at a time, and select Reset.

Then restart Firefox

Modified by Tim

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