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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by knorretje

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I cannot get firefox open. When I double click on the icon, The mozilla open and suddenly the crash report appear.

I even try in save mode, but the problem persist.

I uninstalled the Mozilla, delete all the plugin, but the problem persist.

I cannot get firefox open. When I double click on the icon, The mozilla open and suddenly the crash report appear. I even try in save mode, but the problem persist. I uninstalled the Mozilla, delete all the plugin, but the problem persist.

All Replies (1)

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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-3e847c23-7e65-43ff-bff2-29fa52111117
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.