Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Received email from "firefoxx", how do I knowe it is not a phish?

  • 2 replies
  • 6 have this problem
  • 2 views
  • Last reply by knorretje

more options

I just received an email purportedly from Mozilla, subject line "Introducing the new and improved Firefox 8, optimized for Facebook. 212.9.27.37". The from-address is "Mozilla Firefox [updater{at}v2331ma0.firefoxx.com]".
Hyperlinks in the footer point to "hxxp://68.143.18.186.nw.nuvox.net/mozilla-firefox/v2331ma0"
It's a lot better constructed (and spelled) than the average phish - but the e-address and url just look wrong.
How am I to verify that emails purporting to be from Mozilla are genuine - and top whom can I forwars suspect emails?

I just received an email purportedly from Mozilla, subject line "Introducing the new and improved Firefox 8, optimized for Facebook. 212.9.27.37". The from-address is "Mozilla Firefox [updater{at}v2331ma0<i></i>.firefoxx<i></i>.com]". <br />Hyperlinks in the footer point to "hxxp://68<i></i>.143<i></i>.18<i></i>.186<i></i>.nw<i></i>.nuvox<i></i>.net/mozilla-firefox/v2331ma0"<br /> It's a lot better constructed (and spelled) than the average phish - but the e-address and url just look wrong.<br /> How am I to verify that emails purporting to be from Mozilla are genuine - and top whom can I forwars suspect emails?

Modified by cor-el

All Replies (2)

more options

Please excuse at least three typos - "knowe", "top", and "forwars". I should complain about spelling ... !

more options

This is a scam because the links point to sites that are not related to us. We do not use firefoxx. com. Normally these fake emails offer a so called update which in reality will infect your computer with malware. Always only install software if it is downloaded from the official site. And why should we make an update that is optimized for Facebook anyway? Firefox should be fast and user-friendly with every site.