I have downloaded the new version 25 times and it still saying i need to update please help
I am having trouble with banking and paypal who say i need to update my browser went to firefox feedback and the screen said i need to update . I am going mad and do not want to use chrome or internet explorer I have been quite happy with firefox pleasse help me
Chosen solution
Your User Agent shows that you have Firefox 3.6.3 installed. Some Add-ons can cause an incorrect User Agent to show. In strongly suspect BLNGBAR as shown in your User Agent (click "More System Details" to the right of your original question, scroll to the bottom to see your User Agent):
- Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 BLNGBAR
BLNGBAR may be this: http://blingee.com/plus
Uninstall it if you have it
- See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
- See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
- See --> http://kb.mozillazine.org/Uninstalling_toolbars
After that is uninstalled, follow the directions in this article to reset your User Agent:
What is a User Agent: http://en.wikipedia.org/wiki/User_Agent
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
All Replies (2)
Chosen Solution
Your User Agent shows that you have Firefox 3.6.3 installed. Some Add-ons can cause an incorrect User Agent to show. In strongly suspect BLNGBAR as shown in your User Agent (click "More System Details" to the right of your original question, scroll to the bottom to see your User Agent):
- Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 BLNGBAR
BLNGBAR may be this: http://blingee.com/plus
Uninstall it if you have it
- See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
- See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
- See --> http://kb.mozillazine.org/Uninstalling_toolbars
After that is uninstalled, follow the directions in this article to reset your User Agent:
What is a User Agent: http://en.wikipedia.org/wiki/User_Agent
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Modified
Thank you so much I love you! changed user agent thingymebob and it finally worked! xxxxxxxxxxxxxxxxxxxxxx