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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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I started firefox and it crashed. I uninstalled and installed a new 8.01 version. It still crashed. I checked roboform and the trustee program, neither are installed on my computer. I tried safemode and it still crashed. Any idea what to do next? Go back to ver7?

I started firefox and it crashed. I uninstalled and installed a new 8.01 version. It still crashed. I checked roboform and the trustee program, neither are installed on my computer. I tried safemode and it still crashed. Any idea what to do next? Go back to ver7?

Modified by r0blackmon

All Replies (2)

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Please provide a crash id (the one in your original submission is invalid) -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

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You posted the crash time (1323357448: Thu, 08 Dec 2011 15:17:28 GMT)

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

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