Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

support survey - promises $12 Amazon gift cerificate - not received

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cbeasley

more options

I was using firefox help when a 15 min survey offer came up that had various support questions and asked you to try to find the answer on firefox help. I went through the survey but did not receive any Amazon gift certificate. Does anyone know anything about this? Have I compromised my computer?

I was using firefox help when a 15 min survey offer came up that had various support questions and asked you to try to find the answer on firefox help. I went through the survey but did not receive any Amazon gift certificate. Does anyone know anything about this? Have I compromised my computer?

All Replies (1)

more options

Sorry for the delay and thanks so much for participating! We've been busy analyzing the data. Gift cards will go out in the next day or so. If you still haven't received it by then, please email me at crystal@mozilla.com