Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

CNN video blown up too much

  • 6 replies
  • 6 have this problem
  • 3 views
  • Last reply by Newbeak

more options

When I view videos on CNN,the image is too big,and I can see the borders of the video.

When I view videos on CNN,the image is too big,and I can see the borders of the video.

Chosen solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
Read this answer in context 👍 1

All Replies (6)

more options

I meant to say I can't see the borders of the video as it plays.

more options

Chosen Solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
more options

Just to let you know,I sent an email to CNN about the problem,and they suggested uninstalling/reinstalling the latest version of flash,which seems to have fixed the problem.

more options

Okay,the problem is back.The issue is with the video image,not text. To illustrate the problem, I am attaching a side by side screen grab of the same CNN video,both taken at the 54 second mark.The one on the left is from a website called Frequency.com,and the one on the right is from the CNN website.Note that the borders of the video from the CNN website are cut off.Thanks

more options

You posted in another thread

Actually,using full screen on CNN doesn't help.It just shows a larger version of the smaller video. I don't think CNN wants the videos to render like that-people who are talking,for example,are either not visible,or are half cut off. I contacted CNN tech support,but their suggestions were not helpful.  {link)

You may have answered your own question, what you see may be intentional. I would have hoped CNN tech support would be able to give accurate information, maybe you would like to share details of what was asked and their replies.

more options

I could not find the email to CNN,but I have initiated new correspondence with them.I will post what they say when I hear back.