Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I get more Firefox hangs and crashes with the latest update to Firefox?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Matt_G

jsiloman
jsiloman
more options

Firefox just updated to the latest version, and now I get "hangs" and crashing. Can I go back to an older version?

Firefox just updated to the latest version, and now I get "hangs" and crashing. Can I go back to an older version?

All Replies (1)

Matt_G
Matt_G
more options

Hey jsiloman,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!