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Why does the Adobe Acrobat plugin crash everytime I open a PDF?

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  • 63 have this problem
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  • Last reply by Matt_G

WDWPhishFan
WDWPhishFan
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I am currently running the Firefox 11.0, which is the most up-to-date version as of this writing. Every time I open a PDF file, it says that "Adobe Acrobat plugin has crashed". I have Adobe Acrobat 9 Pro, which came as part of my school's standard software package. The Mozilla website says I have the most up-to-date version of the Acrobat plugin.

P.S. I recently updated my version of Adobe Reader X to try to fix the problem, but that didn't work. I'm not entirely sure how Reader is related to Acrobat, so I don't know if that would affect my ability to read PDFs in Firefox.

I am currently running the Firefox 11.0, which is the most up-to-date version as of this writing. Every time I open a PDF file, it says that "Adobe Acrobat plugin has crashed". I have Adobe Acrobat 9 Pro, which came as part of my school's standard software package. The Mozilla website says I have the most up-to-date version of the Acrobat plugin. P.S. I recently updated my version of Adobe Reader X to try to fix the problem, but that didn't work. I'm not entirely sure how Reader is related to Acrobat, so I don't know if that would affect my ability to read PDFs in Firefox.

All Replies (1)

Matt_G
Matt_G
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hi WDWPhishFan,

Have you looked at Adobe Flash plugin has crashed - Prevent it from happening again and View PDF files using Firefox’s built-in viewer?

The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.

Hopefully this helps!