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Can't get Firefox to update on my iMac? Have to uninstall and reinstall the new version. Got any theories?

  • 2 replies
  • 2 have this problem
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  • Last reply by ideato

stevenclewis
stevenclewis
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When prompted with the news of an update (together with the stern admonishment that I should update my software), I click on the "go." But, the download never converges...even if I let it run overnight. The only solution seems to be to uninstall the old version and to install the new one. It's almost enough to get me to give up on Firefox.

When prompted with the news of an update (together with the stern admonishment that I should update my software), I click on the "go." But, the download never converges...even if I let it run overnight. The only solution seems to be to uninstall the old version and to install the new one. It's almost enough to get me to give up on Firefox.

All Replies (2)

Michael Verdi
Michael Verdi
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This happens sometimes but it's difficult to pinpoint the cause. The solution that should work nearly every time is to just download and install the latest version from mozilla.org/firefox

Read more about this issue here - How to fix the Update Failed error message when updating Firefox

Instructions for configuring update options - How do I configure update options?

ideato
ideato
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also before install the new version trash the current Firefox application to do a clean install

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.


thank you