Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't delete Firefox from my iMac. The app won't drag to the trash. It wouldn't update, so I have been trying to completely uninstall before re-installing.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by snmhorne

snmhorne
snmhorne
more options

My Firefox wasn't updating. It would just hang there like it was downloading and updating but never finished no matter how long I waited. So, I want to delete it completely and try installing new.

I have made Safari my default browser, made sure that Safari is NOT running and have deleted the profile. I try to drag the icon from the app folder, but it doesn't go into the trash bin.

HELP me please!

My Firefox wasn't updating. It would just hang there like it was downloading and updating but never finished no matter how long I waited. So, I want to delete it completely and try installing new. I have made Safari my default browser, made sure that Safari is NOT running and have deleted the profile. I try to drag the icon from the app folder, but it doesn't go into the trash bin. HELP me please!

Chosen solution

First, restart your computer. Then you should be able to install Firefox over your old version without even uninstalling: How to download and install Firefox on Mac

Read this answer in context 👍 1

All Replies (2)

user633449
user633449
more options

Chosen Solution

First, restart your computer. Then you should be able to install Firefox over your old version without even uninstalling: How to download and install Firefox on Mac

snmhorne
snmhorne Question owner
more options

Thank you!!!!