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Gmail used to work, but now has stopped working in 15.0.1

  • 6 replies
  • 5 have this problem
  • 21 views
  • Last reply by cor-el

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Received this error message starting a few days ago. To get to my Gmail account I have to use Safari or Chrome. When I loaded FF it worked fine, then it just stopped recently.

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

  • This problem can sometimes be caused by disabling or refusing to accept
   cookies.
Received this error message starting a few days ago. To get to my Gmail account I have to use Safari or Chrome. When I loaded FF it worked fine, then it just stopped recently. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. * This problem can sometimes be caused by disabling or refusing to accept cookies.

All Replies (6)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thanks for the info, but since I don't know what is an Extension, Open website or some Preferences. I am reluctant to use this suggestion. I really did not want to start over with Firefox. I can just bounce over to Safari or Chrome and not have to redo everything or simply use Firefox for the one task I need which is managing our church's website.

Just don't think it's serious enough of a problem to start over fresh.  ??

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The Firefox reset isn't "Fresh", it will save all your bookmarks, history, passwords, etc. It's the best way to fix most problems. If you want to try a more detailed method, try Firefox can't load websites but other browsers can

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Try to disable SPDY as using this feature has been reported to cause issues with Gmail.

You can do that by setting all network.http.spdy.* prefs to false on the about:config page.

  • network.http.spdy.enabled
  • network.http.spdy.enabled.v2
  • network.http.spdy.enabled.v3

See also:

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Thanks cor-el. That worked!

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You're welcome