Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem with ebay pop up windows in Firefox using iMac OS 10.8.2

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

firefoxproblem
firefoxproblem
more options

I'm having problems with pop up windows in Ebay, they are not coming up, even after I add ebay.com.au to my allowable pop ups, in the Firefox Preferences Menu under the "Content" tab!

I want to add a $1 handling charge to my ebay item and the window just goes grey with a spinning gray wheel but nothing happens, I've tried uninstalling Firefox and reinstalling but nothing works.

Pop ups work in Safari when using Ebay so it's a Firefox issue, can anybody help, could it be the new IOS Mountain Lion 10.8.2?? Any help would be appreciated as this is going to bug me..

I'm having problems with pop up windows in Ebay, they are not coming up, even after I add ebay.com.au to my allowable pop ups, in the Firefox Preferences Menu under the "Content" tab! I want to add a $1 handling charge to my ebay item and the window just goes grey with a spinning gray wheel but nothing happens, I've tried uninstalling Firefox and reinstalling but nothing works. Pop ups work in Safari when using Ebay so it's a Firefox issue, can anybody help, could it be the new IOS Mountain Lion 10.8.2?? Any help would be appreciated as this is going to bug me..

All Replies (2)

firefoxproblem
firefoxproblem Question owner
more options

Here's the screen shot

Modified by firefoxproblem

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.