Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Intermittent fault redirecting a newly loaded page to Google, often referencing a Twitter or Facebook search.

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

deigratia2905
deigratia2905
more options

We have McAfee courtesy of BT Internet, and also use easyfundraising/easysearch toolbar.

Periodically (it will happen a lot, then not happen for a few days) when I click on a page link the new site will open and within a few seconds redirect to a Google search for something that I have not requested and couldn't make up if I wanted to; usually it is something like the most recent one: https://s-static.ak.facebook.com/connect/xd_arbiter.php?version=11 in Google's search bar. But I didn't ask for anything like this.

The Windows profile on which I am working is heavily restricted because of our children - no Facebook, Youtube or Twitter permitted, as well as other categories blocked. Almost all of these redirections concern Facebook or Twitter. We use both McAfee and authorised Mozilla plug-ins to regulate the access or blocks.

We have McAfee courtesy of BT Internet, and also use easyfundraising/easysearch toolbar. Periodically (it will happen a lot, then not happen for a few days) when I click on a page link the new site will open and within a few seconds redirect to a Google search for something that I have not requested and couldn't make up if I wanted to; usually it is something like the most recent one: https://s-static.ak.facebook.com/connect/xd_arbiter.php?version=11 in Google's search bar. But I didn't ask for anything like this. The Windows profile on which I am working is heavily restricted because of our children - no Facebook, Youtube or Twitter permitted, as well as other categories blocked. Almost all of these redirections concern Facebook or Twitter. We use both McAfee and authorised Mozilla plug-ins to regulate the access or blocks.

All Replies (2)

finitarry
finitarry
more options

Maybe the page has an inserted element from Facebook or Twitter, and that is why it is being bypassed? Have you tried blocking Facebook and Twitter in Adblock Plus? That might work to remove elements from those sites?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"