Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 16.0.2 /XP32 freezes _very_ often for some seconds or more on any website. Plugin-contaner is then active.

  • 10 replies
  • 23 have this problem
  • 1 view
  • Last reply by smogger

more options

It freezes for 5 or 10 seconds then starts again for a few seconds or a half minute before it freezes again, etc. Usually the CPU background process is 99% but when it freezes Plugin-contaner.exe uses aprox 11%. and 25-50MB. When Plugin-contaner.exe disapears the freezing also disapears.

It seems to freeze only when some data is handled in a tab. Not necessary the active tab. For example when pasting the troubleshooting Information bolow.

It started about 2-3 weeks ago.

It usually do not crash, last time was 2 weeks ago, the IDs is from then.

I have tried without success: -fails safe mode -restoring Firefox -Copying back the old Firefox-data again. -Updating BIOS and graphis driver. -Updated windows. -Run antivirus an extra time -Run Malwarebytes -Added Adblock

MS Internet Explorer works well, Thunderbird works well, the PC works well except Firefox.

It freezes for 5 or 10 seconds then starts again for a few seconds or a half minute before it freezes again, etc. Usually the CPU background process is 99% but when it freezes Plugin-contaner.exe uses aprox 11%. and 25-50MB. When Plugin-contaner.exe disapears the freezing also disapears. It seems to freeze only when some data is handled in a tab. Not necessary the active tab. For example when pasting the troubleshooting Information bolow. It started about 2-3 weeks ago. It usually do not crash, last time was 2 weeks ago, the IDs is from then. I have tried without success: -fails safe mode -restoring Firefox -Copying back the old Firefox-data again. -Updating BIOS and graphis driver. -Updated windows. -Run antivirus an extra time -Run Malwarebytes -Added Adblock MS Internet Explorer works well, Thunderbird works well, the PC works well except Firefox.

All Replies (10)

more options

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Yes, Flash was the problem. If I disable it the freezings disappear :)

Though I can not get Flash working propperly. I have tried the threes suggestions above, without success. I have uninstalled the up-to-date Flash and installed 10.3, without improvement.

Any more suggestion?

more options
more options

The plugin-container process was not in the firewall exeptions. But it did not ask for permission either...

I removed the firewall exeptions for Firefox and Thunderbird. I uninstalled Flash 10.3. I reinstalled Flash 11.5.

Now the firewall asked me to allow Firefox, Thunderbird and Plugin-contaner. Exeptions was added.

Still same behaviour.

I disabled the firewall - no change. I restared the PC - no change.


What more can I try?

more options

I disabled flash, restarted, it still freezes every minute or two. Then I have to kill it & restart.

Pathetic beyond belief. I'll be off to Chrome if FF doesn't start behaving consistently :(

more options

You've fixed it in v17 - brilliant! I went over to Chrome, which was working well. Then I heard 17 was coming out, and thought it was worth a try.

Thanks a million!

Chrome doesn't have vertical tabs, so you guys win every time.

Thanks again :)

more options

v17 do not solve my problem with FF and Flash though :-( Any other suggestions?

more options

Yes, you're right, FF hung yesterday & I had to kill it.

Don't blame flash, though, Chrome works fine with it.

It's a FF problem.

more options

Mozilla doesn't seem too interested in fixing this :(

more options

I have exactly the same problems with FF - also it's only happened over the last 2-3 weeks. Updates for flash are impossible to install - FF freezes for 5 minutes opening some pages or links. I've loved using FF in all the many years but I think it's time to try something more reliable now :(