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Firefox will not allow gmail to open I have to use Chrome or Explorer to see my emails.

  • 4 replies
  • 6 have this problem
  • 9 views
  • Last reply by cor-el

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When I try to open my Gmail account I get an error message: "The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

If I use Explorer or Chrome I don't have a problem. What is causing ths and how can it be fixed?

When I try to open my Gmail account I get an error message: "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete." If I use Explorer or Chrome I don't have a problem. What is causing ths and how can it be fixed?

All Replies (4)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thanks. I did exactly what you wrote but it did not solve the problem. I get the same error message window, "The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
 This problem can sometimes be caused by disabling or refusing to accept
   cookies."
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go to accounts.google.com, log out, then go to gmail.com, and log back in.

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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"