Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I uncheck "remember passwords" in Security options

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

When I go to "Options" - "Security" the "Remember password for sites" checkbox is checked and the whole line is in a grey color and won't let me deselect the checkbox.

When I go to "Options" - "Security" the "Remember password for sites" checkbox is checked and the whole line is in a grey color and won't let me deselect the checkbox.

All Replies (3)

more options

You aren't running in Private mode are you?

If that isn't the issue, which security suite are you running?

more options

I am not in Private Browsing and I'm running Norton version 6.4.0.9. I recall unchecking it back when I first installed 18 (or maybe it was 17) but I think it greyed out after an automatic update???????

more options