We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

still crashes

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by user633449

more options

firefox started crashing yesterday. still worked in safe mode back then but didnt use a new plugin or anything. tried deactivating all plugins and then deleted them when that didnt work either. reinstalled the program twice but nothing works. just crashes at startup

Krasch-ID: bp-2b39ea2f-cbcc-4361-99b0-d08b22130228

firefox started crashing yesterday. still worked in safe mode back then but didnt use a new plugin or anything. tried deactivating all plugins and then deleted them when that didnt work either. reinstalled the program twice but nothing works. just crashes at startup Krasch-ID: bp-2b39ea2f-cbcc-4361-99b0-d08b22130228

All Replies (3)

more options
more options

I think it is an Adobe flash/swf issue. I've had nothing but crashes, updated FF to 19, updated Adobe and still crashes and hangs.

It happens so much, it almost wants me to move over to Chrome and I've been with FF since day 1.

Same with opening a new window (CNTL+N) it opens, then suddenly jumps back to the original window for some reason.

Work out the bug with Adobe or sadly I can't keep reloading FF to view pages.

more options

john, you'll need to give your crash ID in order for us to tell what your crash is. Please start a new thread.