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I want to update my browser

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

LesleyE
LesleyE
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I'm trying to get onto my website host Wix.com and the page won't open for me

I'm trying to get onto my website host Wix.com and the page won't open for me

All Replies (3)

ThunderLion
ThunderLion
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What version of Firefox are you currently using?

LesleyE
LesleyE Question owner
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Firefox 20

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.