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When I close Firefox it now leaves a 3x6 inch section of the window on the screen for a couple of seconds before closing -- never did this before

  • 2 replies
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  • Last reply by cor-el

flynpwnoyer
flynpwnoyer
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Besides the above I am also noting an issue with my godaddy webmail -- normally when you start to type an email address it pops a list based on your typing to select from... now when I type the first letter it simply pops in an email address and shows a cursor for the next one. If I back up and start over it works fine, but never on the first address.

This doesn't happen in my other browsers.

flyn
xxx-xxx-xxxx

Besides the above I am also noting an issue with my godaddy webmail -- normally when you start to type an email address it pops a list based on your typing to select from... now when I type the first letter it simply pops in an email address and shows a cursor for the next one. If I back up and start over it works fine, but never on the first address. This doesn't happen in my other browsers. flyn<br /> xxx-xxx-xxxx

Modified by cor-el

All Replies (2)

user633449
user633449
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.