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'New tab function' has stopped working

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

drinkwa2
drinkwa2
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The 'new tab' function has stopped working. When I click on the '+' sign, nothing opens. When I right click on the Firefox tab on the bottom task bar, I used to get one of the menu options that said 'new tab or new window?', but now I only have 3 options showing: "Mozilla Firefox; Pin this program to taskbar; Close window". How do I re-install the 'tab options'?

The 'new tab' function has stopped working. When I click on the '+' sign, nothing opens. When I right click on the Firefox tab on the bottom task bar, I used to get one of the menu options that said 'new tab or new window?', but now I only have 3 options showing: "Mozilla Firefox; Pin this program to taskbar; Close window". How do I re-install the 'tab options'?

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 3

All Replies (3)

user633449
user633449
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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

drinkwa2
drinkwa2 Question owner
more options

Thanks...yes, fixed it! Just had to re-enable the Norton Identity Safe toolbar, by going into the tools....add-ons....extensions...& choosing NIS toolbar and Norton Vulnerability Protection.

Great....'new tab' function works again!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that this issue is likely caused by an extension that isn't working properly (e.g. FoxTab).