Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My browser interface keeps changing, how can I reinstall?

rezbird
rezbird
more options

My browser is not showing what I see in the Get Started video. There is no Firebox box in the upper left corner, no tabs, no all tabs to the right. I've tried to reset items, but the browser keeps changing back. I've tried to update with no success. I've tried to install migration, but the page has no install button. What is going on? It's a real mess. I've set the Firefox as the default.

My browser is not showing what I see in the Get Started video. There is no Firebox box in the upper left corner, no tabs, no all tabs to the right. I've tried to reset items, but the browser keeps changing back. I've tried to update with no success. I've tried to install migration, but the page has no install button. What is going on? It's a real mess. I've set the Firefox as the default.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi rezbird, you can choose between the full width classic menu bar and the orange Firefox button. If you have the menu bar, use

View menu > Toolbars > Menu bar

to turn it off. (To show that full bar when you are using the compact menu, tap the Alt key; same trick you would use in IE or Windows Media Player.)

This setting is stored in a file in your personal Firefox settings folder, also known as your Firefox profile folder. If you notice that this resets every time you start Firefox, there may be a problem with permissions or the file might be corrupted. If you notice it resetting at other intervals, you may have external software that "cleans" your profile folder; I think CCleaner might do this and you might need to make an exception for your Firefox settings.

I'm not sure what you mean about trying to install Migration. Is that an add-on?