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How do I actually get SUPPORT???

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

holgarsdater
holgarsdater
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How do I get a reply to my question? The customize button in and tool layout button are disabled. help

How do I get a reply to my question? The customize button in and tool layout button are disabled. help

All Replies (2)

kobe
kobe
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Hello,

This is the only question you have made, at SUMO you get.

  • Forum Support
  • Knowlege Base Articles (which should help you with most simple problems)

What is your question?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.