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I have one website that says the connection us untrusted

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  • Last reply by cor-el

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The website: https://ocl.tlcdelivers.com:8444/?config=ysm#section=myaccount&page=accountSettings&tab=accountSummary

Sometimes says the connection is untrusted. I made an exception, but sometimes the message still comes up. How can I make sure that the connection is safe?

The website: https://ocl.tlcdelivers.com:8444/?config=ysm#section=myaccount&page=accountSettings&tab=accountSummary Sometimes says the connection is untrusted. I made an exception, but sometimes the message still comes up. How can I make sure that the connection is safe?

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The server doesn't send a required intermediate certificate.

You can download the missing intermediate certificate from this page and import the certificate in the Certificate Manager.