Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm trying to reset my password, but the password reset doesn't seem to be going to my email inbox.

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by chimerasong

chimerasong
chimerasong
more options

I'm a bit concerned because the message from Mozilla tells me that the password reset was sent and I have only six hours to use it.

I'm a bit concerned because the message from Mozilla tells me that the password reset was sent and I have only six hours to use it.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Which Mozilla service is that password for?

A number of different services are experiencing server issues.
http://status.mozilla.com/

chimerasong
chimerasong Question owner
more options

Account services, I assume. I'm needing to link a new computer so that I can sync it to my others. When I tried to sign in, my password wasn't accepted. I went the "reset password" route, and Mozilla claimed that the password reset was sent to my inbox, but it's been a while, and nothing has arrived, yet.