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Firefox can't access http://soundcloud.com I am always able to open it until a week ago. I need your answer ASAP. Thanks!

  • 2 replies
  • 26 have this problem
  • 565 views
  • Last reply by cor-el

kimmendoza
kimmendoza
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Firefox has always been my default browser. Since a week ago there was not one incident that I can't access a website. But now I can't open Soundcloud. I thought the website itself had a glitch so I contacted their Support Tech to inquire. Turns out there was not a problem in their system. Whenever I load the page it says, The connection was interrupted. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I did not change the settings or anything. It just didn't load. I updated my Flash Player and Java but still it didn't load. I tried uninstalling it then installing it again but to no avail. It's the only site that I cannot access.

Please help me figure it out. I am using OS x v. 10.9. My Firefox is up to date. Contact me through my email as soon as possible. Thank you!

Firefox has always been my default browser. Since a week ago there was not one incident that I can't access a website. But now I can't open Soundcloud. I thought the website itself had a glitch so I contacted their Support Tech to inquire. Turns out there was not a problem in their system. Whenever I load the page it says, The connection was interrupted. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I did not change the settings or anything. It just didn't load. I updated my Flash Player and Java but still it didn't load. I tried uninstalling it then installing it again but to no avail. It's the only site that I cannot access. Please help me figure it out. I am using OS x v. 10.9. My Firefox is up to date. Contact me through my email as soon as possible. Thank you!

All Replies (2)

FredMcD
FredMcD
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I open the page with no problem. Hold down the Shift key (On Mac the Options key) while starting Firefox to start in Safe Mode. See if there is still a problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

See also (e.g. try to disable IPv6):

You can try to reset (power off/on) the router.