Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do you sign in to PubMed?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I have been affected by malware, STRS and CWA We-Care. It is quite frustrating and I have been unable to remove them. As a result, I must have over-secured my mozilla account and now I cannot sign-in to PubMed on mozilla. PubMed is an important function for me to open for my PhD studies and through my university's library, I can download actually articles from home via mozilla and PubMed. Without being able to sign on to pubmed however, I am unable to use this function. The advertisements that come through these malwares sites do not affect my computer when I only have e browser but do when I use google chrome and mozilla.

I tried to remove mozilla and re-download it but the same functions returned with mozilla.

Questions: How to I uninstall the malware? How do I make sure the settings are OK to allow me to open PubMed?

Thank you for your speedy reply. Through your easy to implement response, you will help me make one more step closer to my PhD!?

I have been affected by malware, STRS and CWA We-Care. It is quite frustrating and I have been unable to remove them. As a result, I must have over-secured my mozilla account and now I cannot sign-in to PubMed on mozilla. PubMed is an important function for me to open for my PhD studies and through my university's library, I can download actually articles from home via mozilla and PubMed. Without being able to sign on to pubmed however, I am unable to use this function. The advertisements that come through these malwares sites do not affect my computer when I only have e browser but do when I use google chrome and mozilla. I tried to remove mozilla and re-download it but the same functions returned with mozilla. Questions: How to I uninstall the malware? How do I make sure the settings are OK to allow me to open PubMed? Thank you for your speedy reply. Through your easy to implement response, you will help me make one more step closer to my PhD!?

All Replies (2)

more options
  1. Fully scan your system with an up-to-date anti-virus and the anti-malware applications listed in the following article. Keep in mind anti-malware applications also have a database of definitions that must be updated beforehand.
  2. Reset Firefox.
  3. If you continue having malware problems, refer to a specialized forum.
more options

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can inspect and manage the permissions for all domains on the about:permissions page.

You can delete the permissions.sqlite file to reset all permissions.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"