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New Computer, loaded FF but is not recognizing my account, how do I fix?

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  • Last reply by guigs

Sherrie
Sherrie
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I have a new Lenovo computer. Windows 8.1. I had my old one linked with FF and AOL and the tool bar bookmarks stored. I have loaded FF on the new one but cannot retrieve my account as I had on the old computer. None of my bookmarks are there and it does not recognize my sign on info. Please tell me how to fix this

I have a new Lenovo computer. Windows 8.1. I had my old one linked with FF and AOL and the tool bar bookmarks stored. I have loaded FF on the new one but cannot retrieve my account as I had on the old computer. None of my bookmarks are there and it does not recognize my sign on info. Please tell me how to fix this

All Replies (1)

guigs
guigs
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Hi sherwill67,

What version of Firefox are you using, and are you using Firefox Sync? *Firefox Sync troubleshooting and tips

If you have more questions, we are happy to help.