Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why do i have to click emails in, all mail, important, inbox, folders?

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by miyanc

miyanc
miyanc
more options

In my thunderbird account I have inbox, important, all mail, and several folders I have created. Why do I have to click on the same email in all folders? If I look at it in my inbox it should clear as read in all categories, but thunderbird makes me click on each folder and then find each email to stop it from showing as un-read.

In my thunderbird account I have inbox, important, all mail, and several folders I have created. Why do I have to click on the same email in all folders? If I look at it in my inbox it should clear as read in all categories, but thunderbird makes me click on each folder and then find each email to stop it from showing as un-read.

Chosen solution

Thunderbird does not create Important or All Mail folders. Gmail does and they live by their own rules. Personally I would unsubscribe to the All Mail folder. It is just a collection of mail that is in all your other folders and just confuses the issue.

Read this answer in context 👍 3

All Replies (2)

user01229325
user01229325
more options

Chosen Solution

Thunderbird does not create Important or All Mail folders. Gmail does and they live by their own rules. Personally I would unsubscribe to the All Mail folder. It is just a collection of mail that is in all your other folders and just confuses the issue.

miyanc
miyanc Question owner
more options

I had looked at and thought to do that in the past, but the gmail tab is grey'ed and as such I didn't think I could do that. Your comments made me think it was possible and I needed to find the way and clicked on it. Then out pops the folders under gmail and click, click, click... and no more folders.

Thanks.