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flashplayer crashes all the time

  • 3 replies
  • 13 have this problem
  • 1 view
  • Last reply by philipp

python859
python859
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Hi there,

I have browsed the forums a bit to find a solution to this, but even the link to the page which allows you to disable the hardware acceleration ends in flash player crashing. I have updated to the latest version of flash, and it just makes the problem worse. If I open up ANY site with flash on it, my computer will hang, and I get that little message saying 'Prevent this happening again' with the tick box, so I tick and hit ok, and 2 secs later the same happens. I have to go through this heaps to get a page I can read, then next time I load the page, I have to go through the same process. Can anybody point me to a solution?

Cheers  :)

My latest crash reports are these:

3d257dc5-f508-427f-ae3b-9b17bfbd8281 30/04/2014 09:34 c9d5d7b6-e5e0-4c3b-8c3c-bd4a314fc0a8 30/04/2014 09:34 913de891-4338-46ff-b736-cc58886d57f9 29/04/2014 17:58 313a78a1-ad6a-4531-bf3b-c20bc4fcb2b6 29/04/2014 10:34 455feac3-1176-4d95-bedc-11f495482cc1 29/04/2014 10:33 faacb2d7-3f47-4804-88d3-77bf4b02f6a2 29/04/2014 10:31 9ee7eed0-12db-43a3-9d62-d1d896c880d3 29/04/2014 10:31 55791a31-e238-44b2-8f46-43dcc8d22f6f 27/04/2014 10:43 6bee6978-e9ad-4b4a-8c22-13a7a1a53364 24/04/2014 23:33 b2e81edb-4a62-4e21-8319-f06b9bc8e4ae 23/04/2014 21:55 557bdc25-34fd-416e-9475-126d1b783c1a 23/04/2014 15:06 d2c40a6f-e34f-4492-9074-75e36ccb718a 23/04/2014 15:06 654287a2-08fb-4bc2-b75b-ba73e576cdd4 23/04/2014 12:00 76ded01e-c5bc-44d7-8b40-7a279e33b0e9 23/04/2014 11:18 a42bb10b-dc94-41d4-a0fd-9fc99e337fab 23/04/2014 09:19 e7aa472e-2649-4bdd-9e38-cca019723f0d 23/04/2014 09:18 c336d0bd-d55f-48f0-96d3-2dcf0fe0015b 23/04/2014 09:18 152b8197-c5cb-4220-bc6c-c37971eb3bc2 23/04/2014 09:17 e7caafbd-1ca4-4593-afca-079a1a9db85d 22/04/2014 20:57 4495b747-e00e-4af8-bcd4-14cf5a0c6550 21/04/2014 11:50 54041a4e-8d39-460b-83dd-4614245e8b56 20/04/2014 20:26 01ca5cc5-76a4-4c40-a9bd-63268d235265 20/04/2014 20:09 bp-4b6a5e46-8ced-47fe-a2cb-9a1b42140420 20/04/2014 20:06 1fe0d890-e787-4f4b-80eb-4afe683c6073 20/04/2014 20:05 b4792a8c-4087-4f0e-966b-c1d8dc89bc3e 20/04/2014 15:53 10d1737c-420b-4559-afca-6e40d97b43aa 20/04/2014 13:41

Hi there, I have browsed the forums a bit to find a solution to this, but even the link to the page which allows you to disable the hardware acceleration ends in flash player crashing. I have updated to the latest version of flash, and it just makes the problem worse. If I open up ANY site with flash on it, my computer will hang, and I get that little message saying 'Prevent this happening again' with the tick box, so I tick and hit ok, and 2 secs later the same happens. I have to go through this heaps to get a page I can read, then next time I load the page, I have to go through the same process. Can anybody point me to a solution? Cheers :) My latest crash reports are these: 3d257dc5-f508-427f-ae3b-9b17bfbd8281 30/04/2014 09:34 c9d5d7b6-e5e0-4c3b-8c3c-bd4a314fc0a8 30/04/2014 09:34 913de891-4338-46ff-b736-cc58886d57f9 29/04/2014 17:58 313a78a1-ad6a-4531-bf3b-c20bc4fcb2b6 29/04/2014 10:34 455feac3-1176-4d95-bedc-11f495482cc1 29/04/2014 10:33 faacb2d7-3f47-4804-88d3-77bf4b02f6a2 29/04/2014 10:31 9ee7eed0-12db-43a3-9d62-d1d896c880d3 29/04/2014 10:31 55791a31-e238-44b2-8f46-43dcc8d22f6f 27/04/2014 10:43 6bee6978-e9ad-4b4a-8c22-13a7a1a53364 24/04/2014 23:33 b2e81edb-4a62-4e21-8319-f06b9bc8e4ae 23/04/2014 21:55 557bdc25-34fd-416e-9475-126d1b783c1a 23/04/2014 15:06 d2c40a6f-e34f-4492-9074-75e36ccb718a 23/04/2014 15:06 654287a2-08fb-4bc2-b75b-ba73e576cdd4 23/04/2014 12:00 76ded01e-c5bc-44d7-8b40-7a279e33b0e9 23/04/2014 11:18 a42bb10b-dc94-41d4-a0fd-9fc99e337fab 23/04/2014 09:19 e7aa472e-2649-4bdd-9e38-cca019723f0d 23/04/2014 09:18 c336d0bd-d55f-48f0-96d3-2dcf0fe0015b 23/04/2014 09:18 152b8197-c5cb-4220-bc6c-c37971eb3bc2 23/04/2014 09:17 e7caafbd-1ca4-4593-afca-079a1a9db85d 22/04/2014 20:57 4495b747-e00e-4af8-bcd4-14cf5a0c6550 21/04/2014 11:50 54041a4e-8d39-460b-83dd-4614245e8b56 20/04/2014 20:26 01ca5cc5-76a4-4c40-a9bd-63268d235265 20/04/2014 20:09 bp-4b6a5e46-8ced-47fe-a2cb-9a1b42140420 20/04/2014 20:06 1fe0d890-e787-4f4b-80eb-4afe683c6073 20/04/2014 20:05 b4792a8c-4087-4f0e-966b-c1d8dc89bc3e 20/04/2014 15:53 10d1737c-420b-4559-afca-6e40d97b43aa 20/04/2014 13:41

All Replies (3)

Moses
Moses
  • Moderator
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Can you try to start Firefox in Safe Mode to see if it opens?

  • Windows: Hold the SHIFT key while double clicking the Firefox icon on your Desktop
  • Mac: Hold the OPTION key while double clicking Firefox in your Applications folder
  • Linux: Run the firefox -safe-mode command in your Terminal/Konsole (Ubuntu/Kubuntu)

Try disabling Hardware Acceleration.

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Modified by Moses

python859
python859 Question owner
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Hi Moses, thanks for your reply. I have seen that on other replies to my question.

Firstly, I can open firefox, but as soon as I hit a flash player page, it hangs and then crashes or takes ages (I am talking at least 5 odd minutes here!) to carry on, and then struggles like sin, so I'm not sure how starting in safe mode would help me.....?

Secondly, flash crashes when I try to load the page you suggest for disabling the hardware acceleration, so can't even try that. It got to the point today where I just uninstalled adobe flash today, which has improved my life no end!  ;) Problem is that soo many websites require it these days, that I will have to reinstall it at some point and suffer the same issues.....

Any thoughts on how to overcome this? Can I disable hardware acceleration without going to the page you suggest?

Thanks  :)

philipp
philipp
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hello, maybe it's an issue with the protected mode in the flash plugin - you could try if disabling protected mode makes a difference.