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I have installed Firefox 29 - latest. Gmail does not accept it.

naginarayanan
naginarayanan
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When I log into my gmail account, it keeps saying that my browser is outdated and I should shift to a modern browser like Chrome. I have downloaded the latest version of Firefox (29). Why is my Gmail not accepting it ?? I use Windows XP. I have no other issues, though MS has stopped support for that OS. Kindly help me out as I found out that it works for others who have XP.

When I log into my gmail account, it keeps saying that my browser is outdated and I should shift to a modern browser like Chrome. I have downloaded the latest version of Firefox (29). Why is my Gmail not accepting it ?? I use Windows XP. I have no other issues, though MS has stopped support for that OS. Kindly help me out as I found out that it works for others who have XP.

Chosen solution

Do the following to correct this:

How to reset the default user agent on Firefox

Read this answer in context 👍 3

All Replies (3)

user633449
user633449
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Chosen Solution

Do the following to correct this:

How to reset the default user agent on Firefox

the-edmeister
the-edmeister
  • Moderator
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Gmail thinks that you are using Firefox 3.6.28. Your User Agent is messed up something called Fast Browser Search. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28 FBSMTWB

Reset your User Agent string as explained here.
https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

naginarayanan
naginarayanan Question owner
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Thank you so much. I went and reset my useragent and the problem got solved..