Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط cor-el

more options

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	29.0.1.5239
 Application Timestamp:	5369959a
 Hang Signature:	8890
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	1033
 Additional Hang Signature 1:	8890a9ad50b70d1e053ae8bd240adee7
 Additional Hang Signature 2:	74fe
 Additional Hang Signature 3:	74fe949f9cfec441c27f26e80369072b
 Additional Hang Signature 4:	8890
 Additional Hang Signature 5:	8890a9ad50b70d1e053ae8bd240adee7
 Additional Hang Signature 6:	74fe
 Additional Hang Signature 7:	74fe949f9cfec441c27f26e80369072b
Problem signature: Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 29.0.1.5239 Application Timestamp: 5369959a Hang Signature: 8890 Hang Type: 0 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Hang Signature 1: 8890a9ad50b70d1e053ae8bd240adee7 Additional Hang Signature 2: 74fe Additional Hang Signature 3: 74fe949f9cfec441c27f26e80369072b Additional Hang Signature 4: 8890 Additional Hang Signature 5: 8890a9ad50b70d1e053ae8bd240adee7 Additional Hang Signature 6: 74fe Additional Hang Signature 7: 74fe949f9cfec441c27f26e80369072b

All Replies (1)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: