Gmail in firefox won't open file selection window when adding attachments, no errors, just nothing. Chrome works fine on same computer. Firefox is up to date
when attempting to attach files to a message using gmail there is no response. i click the paperclip icon and no windows open, no errors show, it just sits there? I can attach to messages as expected using Chrome & gmail on the same computer.
I have shut down and restarted the computer with no change. I have current firefox [v31] and the machine is a dell desktop running Windows Vista Home Premium SP 2 build 6002.
Thanks for your help
Chosen solution
Google has fixed this issue with attaching files in Gmail on their side, so it should work without the workaround to allow pop-ups for mail.google.com.
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Try allowing pop up windows
Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow
Try to open attachment window now. Restart FireFox and try adding attachment again.
when I initially submitted the question, the system responded with a statement that it could find no exact match to my problem but some that were close problems and it listed ten fixes that might work. One of them was to reset firefox to default state. I did this and the file attach function now works!
I appreciate your idea for the pop-up exception and will do so.
Thanks much for your help
Chosen Solution
Google has fixed this issue with attaching files in Gmail on their side, so it should work without the workaround to allow pop-ups for mail.google.com.