how do I stop //firefox.abs.avira.com/js/bunches/app.js:11 and similar unresponsive script messages
How do I stop //firefox.abs.avira.com/js/bunches/app.js:11 and similar unresponsive script messages, just with a different number at the end. It is becoming more frequent so obviously my anti-virus program is the problem but I don't know how to fix it. I tried adding the above URL to YesScript but it didn't work.
All Replies (7)
I did a web search. You are not alone with this problem.
Start Firefox in Safe Mode {web link}
While you are in safe mode;
Press the Alt or F10 key to bring up the tool bar.
Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
I followed your instructions and switched off hardware acceleration but I still have the problem and it seems to be occurring more frequently. I also attempted to contact the Avira support line but it seems to baulk at my email address and therefore doesn't allow me to post my query. The reason I installed Avira originally was because it was the least intrusive and didn't slow up my computer like a few other antivirus programs I installed and experimented with, but now Avira doesn't seem to be compatible with Firefox, which is annoying because Firefox is my browser of choice and Avira is a good antivirus program for a non-computer savvy user like me.
Did Avira install a toolbar or add-on? Disable them in the add-ons manager and try again.
Thank you for taking the time to persevere with this one. Under Extensions I have Avira Browser Safety 1.3.2 Should I disable or remove that one? That's the only Avira component I can find when I open Firefox's Add-Ons Manager.
Disable. If this is not the problem, it can always be restored. For now, disable all added toolbars thru the add-ons manager.
Thank you Mr FredMcD, your advice seems to have done the trick. No unresponsive script problems since I disabled the Avira Browser Safety Add-On a few hours ago. I'm a bit disappointed that I have to lose that extra security measure but hey, the problem has been solved, so once again thank you very much.
Good to hear. There have been issues with several added toolbars. Contact the tech support and let them know about the problem.
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support.