Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB was quick and responsive for a few months, now it constantly says "not responding" for about 60 seconds for every email to load.

  • 2 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط Matt

more options

Used to be "ready" within seconds and I could click from email to email with no delay. Now, every email takes up to a minute because TB says "not responding". Then the email displays. But when you click the next email, same thing. So instead of clicking rapidly through emails it takes ten minutes to view ten emails. I have not changed operating systems or upgraded my computer but I have allowed windows updates to install. Always have.

Used to be "ready" within seconds and I could click from email to email with no delay. Now, every email takes up to a minute because TB says "not responding". Then the email displays. But when you click the next email, same thing. So instead of clicking rapidly through emails it takes ten minutes to view ten emails. I have not changed operating systems or upgraded my computer but I have allowed windows updates to install. Always have.

Chosen solution

answered in https://support.mozilla.org/en-US/questions/1039145#answer-671603

You could try the options here https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

Personally I recommend you contact McAfee support so they can fix your installation. (They log in remotely and make the changes for you)

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

answered in https://support.mozilla.org/en-US/questions/1039145#answer-671603

You could try the options here https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

Personally I recommend you contact McAfee support so they can fix your installation. (They log in remotely and make the changes for you)