Firefox crahes at least once a day
I searched around in here and found another thread that was similar to what I'm experiencing that showed where to go for the crash report page.
Crash report listing:
Submitted Crash Reports Report ID Date Submitted 86ed6c59-4367-48e3-a9cf-dbe3f3a516c5 1/7/2015 9:10 AM 3fe3255a-5f4e-4a1d-b7f0-ef7e99a178d1 1/3/2015 10:13 AM 96020b25-8c6f-4c59-997d-00e784e24ed0 12/27/2014 5:48 PM 48ee4e70-205b-42b1-88cb-5347d9dbada6 12/25/2014 9:45 AM 212e69c8-aad2-4713-a756-5df90e382eea 12/13/2014 11:41 AM 7899a1ff-3d9d-4d13-ac93-aa2128a3d84d 11/25/2014 8:54 AM 61e7cb99-a3e3-4b1b-ab30-b311db4cb52e 11/25/2014 8:53 AM 27d0169f-adb2-4412-b537-c82e472793a6 11/18/2014 4:11 AM b67699c8-408b-407a-989a-50e60471f3c4 11/18/2014 3:02 AM e2a04ea5-6f2c-47f1-9621-80d20e0a28e7 11/11/2014 10:00 AM 5c0dfd01-49fa-4a0e-a582-377e8fba94ee 11/2/2014 11:55 AM bp-721f0b6c-5d15-40ae-a0f3-934832141101 11/1/2014 10:58 AM 821fcc61-f0b8-4f39-84b8-a17f993d5812 10/22/2014 8:04 AM 470e2485-3d62-4c5e-a80e-1bffb42655af 10/5/2014 8:57 AM b79ed101-2f2b-4010-a1eb-778264c017f0 10/5/2014 8:56 AM 84e4cb77-6637-4503-8ef6-a4395f80bcc8 9/24/2014 10:08 PM 87aa2936-ccf4-4aa2-b13c-e20f443e52c1 9/23/2014 9:55 AM d6780a00-3ca4-4754-9ffb-8f61b3f9bd66 9/20/2014 9:08 PM f7904a35-01e0-4f67-96fe-97f73a43777d 9/14/2014 6:45 AM 36900024-9094-4c37-93ce-154c47fa9358 9/11/2014 7:36 AM 12f37618-d478-4172-a0c4-a2c705ee86e9 8/26/2014 1:53 PM 8092f3ed-749e-4d58-a365-ad009031f6d9 8/26/2014 1:42 PM bp-cee5033f-63b1-4653-97a6-112ea2140724 7/23/2014 9:04 PM bp-fb1fc7c5-c007-493d-8415-16fbe2140724 7/23/2014 8:54 PM bp-78ccde8a-5385-4a8e-95df-7b2c32140723 7/22/2014 10:51 PM 3911cce7-bbb7-4d29-aaad-1f1ea39e05ac 7/19/2014 11:23 AM bp-0e9e317f-7d47-4ead-89cb-332472140718 7/18/2014 12:41 PM bp-014cfbfa-15cf-435a-a08c-b878f2140716 7/15/2014 8:25 PM 7e9273f4-1b60-448b-95cf-5e85cea368a2 7/14/2014 1:02 PM 2d0c0a1f-76f9-4eca-9369-90025d2e93f3 7/14/2014 1:02 PM bp-dc46a91d-0b88-4fd5-8449-f85732140705 7/5/2014 3:41 PM bp-be773af0-7323-4107-8441-0fe582140705 7/5/2014 11:21 AM bp-3edbbdef-bf3f-46f7-a054-1c08d2140705 7/5/2014 10:43 AM bp-9d6ad74b-bace-4855-ab67-68da72140702 7/2/2014 12:29 AM 67e43631-e71a-48d7-8aaa-279197914972 6/19/2014 3:52 PM 8bfcca58-f5b6-46cd-ad9a-caae1b9ee99c 6/19/2014 3:52 PM bp-69257ce8-de5e-4e7b-938a-b77442150108 6/19/2014 7:23 AM
I have windows 8
Manufacturer: ASUST eK COMPUTER INC.
Model: ASUS Desktop PC M11AD Series
Processor: Intel(R) Core(TM) i5 - 440S CPU @ 2.80GHz
Installed Memory (RAM): 6.00 GB
System Type: 64-bit Operating System, x64 based processor
I'll wait now while you look over the crash reports. Hope you can find whats causing this and how to fix it. Thank you for your help! I tend to have around 12+ tabs going at a tim as i'm in wattpad, google, and other websites, multi tasking.
Modified by darkoceanjessica
All Replies (3)
All of the submitted crashes are from version 30, can you please submit the most recent ones and copy the new crash codes in a response?
Happy to help, please also see the troubleshooting steps recommended here: Troubleshoot Firefox crashes (closing or quitting unexpectedly)
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Please update your Firefox. The crash report says v31
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: