Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Thunderbird IMAP new messages not refreshing

  • 2 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط John124

John124
John124
more options

New email is not being synced consistently for my Exchange 2013 mailbox via IMAP

Forcing Thunderbird to check for new email shows no new email. If I restart Thunderbird I will get the latest email, also if I force Thunderbird offline (little computer screen icon on the bottom right) then go back online I will also be able to receive new email. If I leave Thunderbird after some amount of time (hours) I will get updated email.

Behaviour happens using Linux/Thuderbird latest version as well as Windows 8.1/Thunderbird lastest version.

Suggestions?

Thanks

John

New email is not being synced consistently for my Exchange 2013 mailbox via IMAP Forcing Thunderbird to check for new email shows no new email. If I restart Thunderbird I will get the latest email, also if I force Thunderbird offline (little computer screen icon on the bottom right) then go back online I will also be able to receive new email. If I leave Thunderbird after some amount of time (hours) I will get updated email. Behaviour happens using Linux/Thuderbird latest version as well as Windows 8.1/Thunderbird lastest version. Suggestions? Thanks John

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Right click the account in the folder and select settings, in server settings select advanced and ensure the use idle if available is selected.

John124
John124 Question owner
more options

Matt,

Thanks for the suggestion the setting was already selected. I am digging through some logs and hopefully discover what is causing this behaviour.


John