Upon install the new version of Firefox with AOL, a dialog box comes up with no words and firefox is unresponsive
As I try to close, a dialog box suggests that Firefox is waiting for a response. This problem started happening when you added AOL to the install. I already use AOL and I assume there is some sort of conflict. I want a Firefox without AOL. That will likely solve my problem.
Chosen solution
I think it is a problem with an AOL add-on.Could you try starting Firefox in its Safe Mode as a test, and also see whether it can be removed there?
If Firefox is not running: Hold down the Shift key when launching Firefox.
If Firefox is running and you can access the menu: Either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and give Firefox the OK to restart.
Both Scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Reset).
Any difference?
Earlier threads:
- Installing, firefox, I end up with a panel and a checkbox that blocks everything
- how do I get rid of this pop up ?
All Replies (2)
This is a screen shot of the dialog box that pops up in the question above.
Chosen Solution
I think it is a problem with an AOL add-on.Could you try starting Firefox in its Safe Mode as a test, and also see whether it can be removed there?
If Firefox is not running: Hold down the Shift key when launching Firefox.
If Firefox is running and you can access the menu: Either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and give Firefox the OK to restart.
Both Scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Reset).
Any difference?
Earlier threads: