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Firefox crashes

  • 2 پاسخ
  • 3 have this problem
  • 3 views
  • آخرین پاسخ توسّط nansidhe

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It usually crashes when I open a new tab. (It never happens when I first open Firefox. ) Report IDs:

bp-5a0a5614-636e-46f9-8f45-6c6ff2150502	5/2/2015 2:31 PM
bp-aa79e5fd-43fd-40ac-9129-575612150502	5/2/2015 1:54 PM
bp-1b1969a8-5734-40b6-b265-55b542150502	5/2/2015 1:54 PM
bp-b17e3efc-8ec4-4377-9283-846bc2150502	5/2/2015 1:53 PM
bp-568360ae-d318-463a-8699-390c92150502	5/2/2015 1:49 PM
bp-d1dda119-9111-4a3a-815a-f732a2150502	5/2/2015 1:44 PM
bp-72de0eda-5088-47e4-afa5-445572150502	5/2/2015 1:31 PM
bp-5ce910dc-a1e0-414f-960a-33a692150502	5/2/2015 1:20 PM
bp-e5b249c6-aa07-43a4-9490-83fb12150502	5/2/2015 12:40 PM
bp-0b785812-ee85-4590-b943-fda012150502	5/2/2015 12:22 PM
It usually crashes when I open a new tab. (It never happens when I first open Firefox. ) Report IDs: <pre> bp-5a0a5614-636e-46f9-8f45-6c6ff2150502 5/2/2015 2:31 PM bp-aa79e5fd-43fd-40ac-9129-575612150502 5/2/2015 1:54 PM bp-1b1969a8-5734-40b6-b265-55b542150502 5/2/2015 1:54 PM bp-b17e3efc-8ec4-4377-9283-846bc2150502 5/2/2015 1:53 PM bp-568360ae-d318-463a-8699-390c92150502 5/2/2015 1:49 PM bp-d1dda119-9111-4a3a-815a-f732a2150502 5/2/2015 1:44 PM bp-72de0eda-5088-47e4-afa5-445572150502 5/2/2015 1:31 PM bp-5ce910dc-a1e0-414f-960a-33a692150502 5/2/2015 1:20 PM bp-e5b249c6-aa07-43a4-9490-83fb12150502 5/2/2015 12:40 PM bp-0b785812-ee85-4590-b943-fda012150502 5/2/2015 12:22 PM</pre>

Modified by cor-el

Chosen solution

That looks like a problem with NVIDIA's ForceWare Network manager.

  • Firefox 37.0.2 Crash Report [@ RtlpWaitOnCriticalSection | RtlEncodePointer | nvlsp.dll@0x5ced ]

You can try to disable this component.

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Chosen Solution

That looks like a problem with NVIDIA's ForceWare Network manager.

  • Firefox 37.0.2 Crash Report [@ RtlpWaitOnCriticalSection | RtlEncodePointer | nvlsp.dll@0x5ced ]

You can try to disable this component.

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cor-el said

That looks like a problem with NVIDIA's ForceWare Network manager.
  • Firefox 37.0.2 Crash Report [@ RtlpWaitOnCriticalSection | RtlEncodePointer | nvlsp.dll@0x5ced ]
You can try to disable this component.

Thank you so much. That did the trick--it also solved an issue that I was having with another program. Thanks again. :)