Firefox crashes
Mozilla keeps crashing over & over; never had this problem before
The crash ID is:
bp-3b09da0d-0e44-4c0c-96c8-b292a2150513
Chosen solution
That could be a problem with Trusteer software (RapportTanzanxx.DLL).
Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/report-problem
- http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
- Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
- bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
All Replies (2)
Chosen Solution
That could be a problem with Trusteer software (RapportTanzanxx.DLL).
Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/report-problem
- http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
- Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
- bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
Thanks a lot!!