Thunderbird 38.0.1 requires master password be entered twice after enabling Gmail OAuth
I have both a Gmail (IMAP) and an iCloud (IMAP) account in TB protected by a master password. Since upgrading to TB 38.0.1, and configuring the Gmail acct for OAuth I am finding that when I launch TB it prompts me for the master password twice before I can proceed. I tried removing the iCloud acct and then it only needed the master password entered once, but as soon as I readded the iCloud acct it once again prompts twice for the master password. It seems you have to now enter it once for each email account instead of once period. It seems to be triggered by changing Gmail to OAuth as prior to this it worked as documented (a single entry of the master password) with both email accounts.
In fact, when TB first launces the master password drop-down form appears very briefly, and then immediately disappears (before you can enter anything into it), only then does it slide down again to permit the first entry of the master password.
Chosen solution
Good news - upgrading both my Macs to the newly released TB 38.1 fixed the problem of the corrupted Thunderbird menu when using StartupMaster 1.6.1.
Now I can successfully use StartupMaster to work around the multiple password prompts issue (bug #177175) when launching Thunderbird.
Read this answer in context 👍 0All Replies (10)
Sorry, I forgot to mention that I am using TB 38.0.1 on Mac OS X 10.10.4 on two different Macs, both exhibit the same issue.
Try this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/
Jebus, so bug #177175 seems to have arisen. Weird, I've never had the issue with any release of Firefox, nor any version of Thunderbird prior to 38.0.1 (and I've been running Firefox and Thunderbird for many years now). I've also confirmed that the issue affects TB 38.0.1 on Ubuntu 15.04.
I'll try the add-on, thanks for pointing me to it, but it seems crazy that it's necessary.
I don't disagree. In any case, if this did fix your problem can you mark the thread as 'Solved' please? Thank you.
Sigh. StartupMaster does fix the multiple-master-password-entry problem, however it corrupts the Thunderbird application menu - with StartupMaster activated when you click on the Thunderbird menu the only option displayed is "Quit Thunderbird", no "About Thunderbird", "Preferences", "Services", etc. entries are shown. Disable StartupMaster and all is well with the Thunderbird menu again. I've emailed the add-on's author about this issue.
So no, it's not resolved.
I do use StartupMaster myself, and don't see such a problem. Are you using the default theme? Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information
Yes, I'm using the default theme. Troubleshooting info below:
Application Basics
Name: Thunderbird Version: 38.0.1 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:38.0) Gecko/20100101 Thunderbird/38.0.1 Profile Folder: Show in Finder Application Build ID: 20150608103712 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account6:
INCOMING: account6, , (imap) imap.googlemail.com:993, SSL, OAuth2
OUTGOING: smtp.googlemail.com:465, SSL, OAuth2, true
account8:
INCOMING: account8, , (imap) imap.mail.me.com:993, SSL, passwordCleartext
OUTGOING: smtp.mail.me.com:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions
Enigmail, 1.8.2, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
ImportExportTools, 3.2.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
LookOut, 1.2.13, true, lookout@aron.rubin
Show All Body Parts, 1.2, true, ShowAllBodyParts@kamens.us
StartupMaster, 1.6.1-signed, true, {506d044e-41fa-4cc8-9dc6-9ff70e96eebf}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.check_doc_frequency: 1
browser.cache.directory: AAAAAAEUAAIAAQRFbGxlAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACrp4FYQkQAAAAEqDIFQ2FjaGUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA…
browser.cache.disk_cache_size: 10000
browser.cache.disk.capacity: 9216
browser.cache.disk.parent_directory: AAAAAAGWAAIAAQdDbGF1ZGlhAAAAAAAAAAAAAAAAAAAAAAAAAAC3RzyKSCsAAAACdFQMaHl3NXA2eHEuc2x0AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA…
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.memory_cache_size: 2048
browser.cache.memory.capacity: 30720
browser.display.screen_resolution: 96
browser.display.use_document_fonts: 0
browser.startup.homepage: http://www.bigpond.com
browser.startup.homepage_override.1: false
browser.startup.homepage_override.mstone: rv:1.7
browser.tabs.opentabfor.windowopen: true
browser.tabs.warnOnClose: false
browser.zoom.full: true
dom.disable_open_during_load: true
dom.disable_window_flip: true
dom.disable_window_move_resize: true
dom.event.contextmenu.enabled: false
dom.max_chrome_script_run_time: 300
extensions.lastAppVersion: 38.0.1
font.internaluseonly.changed: false
font.minimum-size.x-western: 10
font.name.sans-serif.x-western: Verdana
font.name.serif.x-western: Times New Roman
font.size.variable.x-western: 14
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
mail.openMessageBehavior.version: 1
mail.spotlight.firstRunDone: true
mailnews.database.global.datastore.id: 32542816-afce-f947-ab66-30e82835b7e
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals…
network.cookie.cookieBehavior: 3
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
network.ftp.anonymous_password:
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1435631093
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 167772160
plugin.display_plugin_downloader_dialog: false
plugin.importedState: true
plugin.state.flash: 0
print.always_print_silent: false
print.macosx.pagesetup: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT…
print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_color: true
print.print_command:
print.print_evenpages: true
print.print_file: false
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_pagedelay: 500
print.print_paper_size: 0
print.print_reversed: false
print.print_tofile:
privacy.donottrackheader.enabled: true
privacy.popups.first_popup: false
privacy.popups.remove_blacklist: false
security.disable_button.changePassword: false
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
security.disable_button.resetPassword: false
security.enable_java: false
security.OCSP.signingCA:
security.OCSP.URL:
security.password_lifetime: 0
Graphics
Vendor ID: 0x1002
Device ID: 0x9583
WebGL Renderer: false
GPU Accelerated Windows: 1/1 OpenGL
AzureCanvasBackend: quartz
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.8
4.10.8
NSS
3.18.1 Basic ECC
3.18.1 Basic ECC
NSS Util
3.18.1
3.18.1
NSS SSL
3.18.1 Basic ECC
3.18.1 Basic ECC
NSS S/MIME
3.18.1 Basic ECC
3.18.1 Basic ECC
There is nothing in the Troubleshooting Information which stands out or would explain that behavior. So I don't really have anymore suggestions other than trying with a new profile.
The problem occurs on two different Macs running the same OS X and the same TB versions, same email accounts, same extensions (incl StartupMaster) and default themes.
I've now tried it with a new TB test profile on one of the Macs, with only one email acct defined and only the StartupMaster extension installed. The problem is unchanged whenever StartupMaster is enabled.
I'm in communication with the author of StartupMaster at the moment trying to get to the bottom of what's going on. I'll update this report when I know more.
Chosen Solution
Good news - upgrading both my Macs to the newly released TB 38.1 fixed the problem of the corrupted Thunderbird menu when using StartupMaster 1.6.1.
Now I can successfully use StartupMaster to work around the multiple password prompts issue (bug #177175) when launching Thunderbird.