Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Characters like apostrophes and quotes are rendered incorrectly.

  • 4 پاسخ
  • 3 have this problem
  • 1 view
  • آخرین پاسخ توسّط Norio

more options

Here is an example of an e-mail I received: Sometimes you just aren’t motivated, maybe you’re feeling

You can see that the ' changes to ’

The same applies to double quotes.

I have set the Message Body to Plain Text, Simple HTML and Original HTML. No change.

I have set the Character Encoding to Unicode (UTF-8) and Western. No change.

This has been going on for ages and it's most irritating. Can anyone please suggest how I can resolve this annoying issue.

Many thanks!

Here is an example of an e-mail I received: Sometimes you just aren’t motivated, maybe you’re feeling You can see that the ' changes to ’ The same applies to double quotes. I have set the Message Body to Plain Text, Simple HTML and Original HTML. No change. I have set the Character Encoding to Unicode (UTF-8) and Western. No change. This has been going on for ages and it's most irritating. Can anyone please suggest how I can resolve this annoying issue. Many thanks!
Attached screenshots

Chosen solution

Hi blobby_man, I don't have this problem, but no, you're not the only one who does. Check out this link: http://forums.mozillazine.org/viewtopic.php?f=39&t=2006231

It looks like a fix for exactly the same issue you are experiencing.

Hope this helps, Norio

Read this answer in context 👍 1

All Replies (4)

more options

No-one! I can't be the only person with this problem!

more options

Chosen Solution

Hi blobby_man, I don't have this problem, but no, you're not the only one who does. Check out this link: http://forums.mozillazine.org/viewtopic.php?f=39&t=2006231

It looks like a fix for exactly the same issue you are experiencing.

Hope this helps, Norio

more options

Norio - thank you. That link worked. It solved my problem.

The only slight deviation is that, for some folders, I had to set the “Apply default to all messages in the folder" to yes (rather than "no" as the poster suggests) otherwise the text goes into all capitals.

But the apostrophes and other characters now render properly.

How did you find it? I guess you Googled for "’ thunderbird". That is what I should have done.

more options

You're welcome! Glad I could help. I used Duckduckgo and searched for Thunderbird Character Encoding, and found the link on another page.