What can I do about ad malware that opens or overrides tabs with many ads; including tech support services? Note: It is very difficult to contact Mozilla.
This problem occurs mostly wit Firefox. Multiple ads appear over open pages and new tabs are opened to promote different services and products. When I try to get help from Mozilla all I get are surveys or tech support ads from other companies. I have used Firefox for years and it seems that it is continuously deteriorating; as evidenced by many crashes, failures to allow pages to open, slow operations and multitudes of ads.
All Replies (2)
hi avaz, let's try a manual clean reinstall. please try navigating to the firefox program folder in windows explorer (most of the time that will be under C:\Program Files (x86)\Mozilla Firefox) and delete the whole folder.
afterwards download and install a fresh copy of firefox from https://www.mozilla.org/firefox/all/
finally run a full scan of your system with different security tools specialised in adware-removal like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Modified by philipp
You can also use;
Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).
Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.
Forum; Adblock Plus Homepage {web link}