Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

constantly crashing

  • 3 پاسخ
  • 1 has this problem
  • 13 views
  • آخرین پاسخ توسّط cor-el

more options

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21:12 bp-9ae5934b-c81b-43b8-a268-fc6c92160311 11/03/2016 20:55 bp-3f136df0-dd2b-40c1-a9a5-5e4c72160311 11/03/2016 15:02 bp-2a78311b-a7b8-4eff-9167-dce782160311 11/03/2016 14:51 bp-a0dcbde9-c4df-4674-9a45-8af292160311 11/03/2016 14:49 bp-f12cb3cf-8295-4486-8615-138612160311 11/03/2016 14:49 bp-cabb59ee-5f7e-4257-b18e-45d6c2160311 11/03/2016 14:34 bp-2cbb3db3-09ef-4d74-a13c-548412160310 10/03/2016 18:15 bp-9d1c75c7-94d5-4669-9968-a1fab2160310 10/03/2016 13:51 bp-66a79c5f-55c6-422d-9e75-4036e2160310 10/03/2016 13:23

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21:12 bp-9ae5934b-c81b-43b8-a268-fc6c92160311 11/03/2016 20:55 bp-3f136df0-dd2b-40c1-a9a5-5e4c72160311 11/03/2016 15:02 bp-2a78311b-a7b8-4eff-9167-dce782160311 11/03/2016 14:51 bp-a0dcbde9-c4df-4674-9a45-8af292160311 11/03/2016 14:49 bp-f12cb3cf-8295-4486-8615-138612160311 11/03/2016 14:49 bp-cabb59ee-5f7e-4257-b18e-45d6c2160311 11/03/2016 14:34 bp-2cbb3db3-09ef-4d74-a13c-548412160310 10/03/2016 18:15 bp-9d1c75c7-94d5-4669-9968-a1fab2160310 10/03/2016 13:51 bp-66a79c5f-55c6-422d-9e75-4036e2160310 10/03/2016 13:23

All Replies (3)

more options

Hi, this looks to be caused by Trusteer Rapport which is a known issue, so perhaps you could try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

hi Scribe

thanks for the reply, but how do I do that (update it)? It's required for me to use my ebanking and I presume it updates itself

so how do I force an update? otherwise - as already noted by others - I end up abandoning firefox...

thanks

more options

You can contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport