38.6.0 - crashes due to addons
Hi,
I have recently updated to thunderbird 38.6.0 on Fedora 22 and now it crashes every time I start it. I have tried to sun in safe mode and this is OK. Made attempts to disable some addons, but no success. Maybe there is some clever way? Below is the crash report. What should I do?
Cheers, Mariusz
Add-ons: messagenotesplus%40mozilla.org:1.4.0.8,lookout%40aron.rubin:1.2.13,lightning-exchange-provider%40gitorious.org:0.18,exchangecalendar%40extensions.1st-setup.nl:3.1.102,addressbookssync%40ggbs.de:1.1.4,lightningcalendartabs%40jlx.84:1.4,contactPhoto%40leven.ch:1.3.1,thundersync%40frank.abelbeck:2.6,%7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:2.7,calendartweaks%40DW-dev:6.3,trackerbird%40bustany.org:1.4.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.6.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.11
BuildID: 20160223110812
CrashTime: 1459259514
EMCheckCompatibility: true
Email: mariusz.sapinski@gmail.com
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1458900485
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: default
SecondsSinceLastCrash: 972
StartupTime: 1459259508
Theme: classic/1.0
Throttleable: 1
Vendor:
Version: 38.6.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Chosen solution
There is a bug report for this crash. https://bugzilla.mozilla.org/show_bug.cgi?id=1254510 See if there is any useful information. It does not have any info about a particular add-on. You may post to the bug report if you can identify the add-on causing the crashes.
Read this answer in context 👍 0All Replies (4)
Please post a crash ID. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
You can enable extensions one by one until TB starts crashing again.
The recent id is: bp-3c119341-edd2-4aeb-ac2b-259e72160329
Other, identical crashes (2 days ago): bp-45919759-69dc-4490-9f9d-f9eb92160327 bp-50a31b9c-3219-4ae2-8b9b-6453a2160327 bp-61d57f44-1fa1-4109-9383-105972160327 etc.
there is no way to say which extension is 'guilty'? That would be helpful.
Thanks, Mariusz
Chosen Solution
There is a bug report for this crash. https://bugzilla.mozilla.org/show_bug.cgi?id=1254510 See if there is any useful information. It does not have any info about a particular add-on. You may post to the bug report if you can identify the add-on causing the crashes.
I'm not sure if this was really the reason, but I had the old addon to synchronize Exchange calendar active. After removing this addon and enabling the "Exchange 2007/2010 Calendar and Tasks Provider" v. 3.1.102 thunderbird is not crashing anymore. However I have disable several other addons at the same time (found out I don't really need them). Cheers, Mariusz