Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Import and merge NOT OVERWRITE email from two profiles????

  • 2 پاسخ
  • 2 have this problem
  • 12 views
  • آخرین پاسخ توسّط tenoc

more options

1. Last week because of a computer problem I had to restore my "C" drive from a much earlier date. Thus this restored my emails from the earlier date. I do have a nightly Symantec SSR backup of my C drive with the backup of the profile at the time of the computer problem. I will be able to restore my TB profile to a new location of my choosing.

2. With out thinking, I moved my profile from the "c" drive to my data hard drive -- that is my "F" drive. I did not remembering that none of my resent emails were in my restored profile. Only after a week of using the new profile, did I notice that I was missing the "old" emails I had saved before I restored the C drive.

Problem. I now have two profiles containing important emails. I need to merge -- NOT OVERWRITE -- my two sets of emails (profiles). I searched the knowledge base, but I am not sure about merge vs overwriting.

1. Last week because of a computer problem I had to restore my "C" drive from a much earlier date. Thus this restored my emails from the earlier date. I do have a nightly Symantec SSR backup of my C drive with the backup of the profile at the time of the computer problem. I will be able to restore my TB profile to a new location of my choosing. 2. With out thinking, I moved my profile from the "c" drive to my data hard drive -- that is my "F" drive. I did not remembering that none of my resent emails were in my restored profile. Only after a week of using the new profile, did I notice that I was missing the "old" emails I had saved before I restored the C drive. Problem. I now have two profiles containing important emails. I need to merge -- NOT OVERWRITE -- my two sets of emails (profiles). I searched the knowledge base, but I am not sure about merge vs overwriting.

Chosen solution

Here is how I solved the problem 0. Backup everything. 1. I restored from Symantec SSR the good data. 2. I use the import/export tools to export the messages to a folder on my data disk 3. Restored from backup in step 0 4. I created new folders/sub folders in TB as necessary 5. Imported from the exported messages in my data disk to the new folders

This gave me extra folders, but I was insured that I did not overwrite any of my mail.

Read this answer in context 👍 1

All Replies (2)

more options

I don't know of any tools to merge profiles.

I'd do this: Backup both profiles. Restore the larger of the two profiles. Import the required folders from the smaller profile. Move messages from the imported folders into the working folders.

Yes, it's clunky and somewhat error prone. Sorry.

The ImportExportTools add-on is handy for importing folders and their subfolders.

more options

Chosen Solution

Here is how I solved the problem 0. Backup everything. 1. I restored from Symantec SSR the good data. 2. I use the import/export tools to export the messages to a folder on my data disk 3. Restored from backup in step 0 4. I created new folders/sub folders in TB as necessary 5. Imported from the exported messages in my data disk to the new folders

This gave me extra folders, but I was insured that I did not overwrite any of my mail.