We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes

  • 1 پاسخ
  • 1 has this problem
  • 4 views
  • آخرین پاسخ توسّط philipp

mmusc2
mmusc2
more options

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

Chosen solution

hi mmusc2, thanks for providing some information about your crashes. this looks like it is caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi mmusc2, thanks for providing some information about your crashes. this looks like it is caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.