messages wrongly classified as junk remain junk even after marking them as not junk
In Thunderbird I am getting emails from friends who are in my address book. They are being marked as junk by Thunderbird even though I have checked the box in settings "do not mark messages as junk from people in my address book" I have tried to mark these messages as "not Junk" but the junk logo comes back in a minute or so. Can this be stopped? thank you Rory
Chosen solution
The issue is Yahoo have their own spam filter, the filter continuously checks all folders and uses it's own rues to classify mail as spam.
The down side is IMAP mail accounts are synchronized to the server, and as this spam filter has no opt out. there is no way to stop their server from reclassifying your mail over and over again.
I suggest you contact Rogers asking them how to opt out of the silly spam filter. Perhaps as a customer you will have better luck than I have had getting information from Yahoo. (I feel I might as well try and get a t-rex to talk to me. The lack of responses would be the same)
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Yahoo IMAP demonstrates this sort of thing. Are you using Yahoo?
yes I am using rogers.yahoo.com as my server What does this have to do with what happens on my Thunderbird email? Not questioning you personally but if that is the problem, how do i fix it ?
Chosen Solution
The issue is Yahoo have their own spam filter, the filter continuously checks all folders and uses it's own rues to classify mail as spam.
The down side is IMAP mail accounts are synchronized to the server, and as this spam filter has no opt out. there is no way to stop their server from reclassifying your mail over and over again.
I suggest you contact Rogers asking them how to opt out of the silly spam filter. Perhaps as a customer you will have better luck than I have had getting information from Yahoo. (I feel I might as well try and get a t-rex to talk to me. The lack of responses would be the same)