Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmars have been lost after update.

  • 2 پاسخ
  • 1 has this problem
  • 7 views
  • آخرین پاسخ توسّط cor-el

more options

I reload my computer. After this I found that my FF was updated and delete all my bookmars. Any folders like "old ff data" wasn't created and I can't find way to restore my bookmarks. Does it exist?

OS: Windows 7 x64.

I reload my computer. After this I found that my FF was updated and delete all my bookmars. Any folders like "old ff data" wasn't created and I can't find way to restore my bookmarks. Does it exist? OS: Windows 7 x64.

Chosen solution

Are there any compressed .jsonlz4 in the bookmarkbackups folder?

You can also check if there are multiple profile in the location used for profile folders.

You can use this button to go to the current Firefox profile folder:

Go up one level and check if there are more profiles with a xxxxxxxx.default name.

Read this answer in context 👍 1

All Replies (2)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Chosen Solution

Are there any compressed .jsonlz4 in the bookmarkbackups folder?

You can also check if there are multiple profile in the location used for profile folders.

You can use this button to go to the current Firefox profile folder:

Go up one level and check if there are more profiles with a xxxxxxxx.default name.