Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost files after latest update HELP?

  • 2 پاسخ
  • 1 has this problem
  • 8 views
  • آخرین پاسخ توسّط annd1

more options

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

Chosen solution

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail